We recently had the pleasure of sitting down with Steve Amedio, CEO, at TKXS. 14:31 was the time allotted, and also a reference to our Charlotte street address — 1431 West Morehead Street.
Describe your role at TKXS.
I keep my head close to the pillars of our growth – our investments, products and people. Currently – and for the foreseeable future – I will maintain particular focus on the commonalities, cultures and strengths of our Raleigh and Charlotte offices. Together, we have an amazing team, and I want to make certain that we identify career paths and implement plans for developing and retaining talent.
What drew you to this business?
The truth is, I happened into it – through IT and consulting. What’s kept me here, though, is the fantastic people and customers. The opportunities are vast, and the subject matter is interesting. We’re now going through a period of substantial innovation – which keeps it intellectually stimulating, as well.
What would you want clients and prospects to know about TKXS?
We’re always going to put them first. We will never survive or thrive without being a company that people want to do business with. We will be relentless in our efforts to forge relationships, serve our customers, dive into industry-specific problems, and deliver solutions and value.
What would you want teammates to understand about TKXS?
I say we are going to “put our customers first,” with the firm belief that the only way to do that is to deliver for our own employees. We will never – even for a moment – be complacent when it comes to you. Along with every other member of the ownership team, I am constantly aware that we have a responsible for feeding families and providing growth opportunities. I think about it all the time. You are committed to our business and to our customers. I am committed to you.
What about the merger has surprised you most?
I’ve been gratified by the patience of our customers – and more importantly, our employees. There is a meaningful distinction between a merger and an acquisition, and the effort to find a common ground – to find center – necessarily requires more time. People have been extraordinarily gracious as we have worked out the details.
If you could go back and start your career all over again, what advice would you give yourself?
I operated pretty independently early in my career; it took me a while to learn the benefits of relying on others. The advice I would give my younger self would be from an African proverb: If you want to go fast, go alone. If you want to go far, go together.
Where do you see TKXS five years from now?
Not all that different from who we are today – but with a much more mature and powerful industry voice. I want us to be “market-shaping,” with innovation taking a seat at the table, alongside customer and employee service. There is a leadership role that TKXS can and should assume, modernizing data science for clients in chosen industries.
If we had a billboard outside our offices, what would it say?
I feel like it would say what the copywriters told me it should say. LOLZ