Erin, Scrum Master in TKXS’ Raleigh office, joined the company in 2018.
1. Describe your role at TKXS.
I’m the Scrum Master for DCP, teaching and applying best practices for organization, communication, and planning within an Agile framework. What that really means is that I’m a facilitator, floating between five different teams, helping people communicate effectively, listen effectively and hold each other accountable. It's my job to point things out to the teams and ask questions that will help everybody move towards their decided-upon end goal. It’s a very team-focused approach, which, in a culture-focused company like TKXS, is very desirable.
2. What drew you to this business?
Divine intervention. When someone first suggested I should pursue a career as a Scrum Master, I didn't have a clue what that meant. I took my first role without any prior experience in the field, but the more I did it, the more I understood how my strengths complemented the title. I ended up getting certified in early 2018, and the opportunity at TKXS opened up a few months later. I remember so many details about the day I interviewed here -- what I was wearing, my first impressions of the building, all the quotes on the walls -- and it spoke to me on such a level that I just knew this is where I needed to be. And I’ve been happy here ever since.
3. What advice do you wish you’d been given early in your career?
I wish I had trusted the feedback -- particularly positive feedback -- that I was given. That only changed when I got to TKXS, because I trust the people here. They mean what they say, so I can take their feedback (negative and positive), trust it is coming from a genuine place of desiring to see me grow and improve, learn from it, and identify opportunities to rise higher and better serve my teams.
4. What do you want people to know about TKXS?
This is a place full of good people. I’ve worked at places where people hide behind their computer screens or avoid coming into the office, doing everything possible not to talk to anybody. It’s different here. We want to be together -- to help each other and see each other succeed. It’s infectious.
5. If we had a billboard outside our offices, what would it say?
You’ll like us. We’re good people. We will find your strengths and bring out the best in you. There’s no way you don’t want to do business with us. There’s no way you don’t want to join us.