Lindsay, a TKXS client experience manager, joined us in 2011, and with the exception of a month-long "sabbatical," has been here ever since!
I head up the customer care team for a large agricultural client. We work directly with growers and provide support throughout the channel (from retailers to territory managers). It’s one of the most challenging -- and most exciting -- programs I’ve ever worked on. Every day, something new comes up, which makes work fun -- and never boring. I really enjoy supporting my team, asking them questions, making sure they're comfortable in their roles, and helping them grow. And because we’re TKXS, we put a big emphasis on building our company culture.
It just kind of happened. I was between jobs, and a friend who was working at TKXS said, “You should interview here. If you work hard, they notice.” I landed a seasonal job, trained with a lot of people who are still here today, and a few months later, I was offered a permanent job. I accepted immediately. I realized how well TKXS teams work together and how much people have each others’ back. Several years later, I actually left TKXS. I’d relocated to the North Carolina coast and thought I might prefer working at an office rather than working remotely for TKXS. That didn’t last a month. The grass definitely was “not greener”!
I always felt you had to go to work, do everything perfectly, and if you made a mistake, it was the worst thing in the world. Now, when I make a mistake, I think, Tomorrow’s another day. Making a mistake is not the worst thing in the world. As important as our work is, it’s not a matter of life or death. When we make a mistake, it’s an opportunity to learn. There’s no reason to beat yourself up. Learn and grow.
When I interview job candidates, they often ask, “Why TKXS?” And I always tell them, “We have the best of the best people.” Every day, when I come to work, I know -- 100% -- that I can count on everyone here and that they will hold me accountable. It’s not like this at other places. People here genuinely care about each other. I’m thankful and blessed to be part of this work family. I’m a lifer.
I’d use a twist on one of our corporate values: Team Up with us to create demand for your business.
Read more: Take Five With Ashley Taylor
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