Our systems administrator, Philip, joined TKXS' Raleigh office in June of 2016.
1. What is your role at TKXS?
For the most part, I head up the activities of our Raleigh office’s IT help desk, assisting co-workers with computer issues and that kind of thing. I help the rest of the IT team plan and prioritize our projects, including leading our morning stand-ups. Also, although it’s not directly related to my core job function, I just earned my Professional Scrum Master certification because it was something that interested me and seemed to be a good fit for our team.
2. What drew you to this business?
When I first moved to the area, I actually had a couple of opportunities to choose from, so I had to do some homework. I’m the type to do a lot of research before making even a small decision, so I investigated everything I could find on TKXS, and it was all just so promising and positive. Meeting everyone during the interview process really sealed the deal.
3. What advice do you wish you’d been given early in your career?
Don’t be afraid to branch out. In a previous job, I sometimes felt siloed in my role. I was a “technical guy,” and that was that. But here at TKXS, leadership encourages us to explore what interests us (reinforced by our “Stay Curious” company value), and that encouragement is truly empowering.
4. What do you want people to know about TKXS?
This is a great environment to learn and grow. Looking around the office and meeting everyone here, it is easy to see what a great place this is. You can feel how important the culture is to everyone here. I also can’t say how much I appreciate being a part of an organization where there’s so much respect and so little drama. We’re all responsible adults, and we work together to resolve things.
5. If we had a billboard outside our offices, what would it say?
We help our partners reach their potential. That’s TKXS' mission statement, but for us, they aren’t just nice-sounding words on a letterhead. We genuinely care about our clients and our co-workers. Mission statements don’t always reflect the true nature of a company, but I am proud that ours is well-grounded in reality.
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